Returns & Exchanges

At Material, we want you to be completely satisfied with your home essentials. If an item isn't the perfect fit for your space, we offer a 30-day return window for all eligible products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all components and protective materials are included to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.